After applying a new license file to Symantec Scan Engine 5.x, the home page does not reflect the new expiration date

Article:TECH85800  |  Created: 2007-01-06  |  Updated: 2012-05-30  |  Article URL http://www.symantec.com/docs/TECH85800
Article Type
Technical Solution


Environment

Issue



Symptoms
After applying a new .slf license file to Symantec Scan Engine 5.1, the Scan Engine GUI homepage still reflects the old expiration date. When the license is viewed through selecting "Monitor" and then "License" the expiration date reflects the correct date.

 


Environment



Symantec Scan Engine 5.x
The Symantec Scan Engine User Interface (GUI) is accessed through Internet Explorer 6 or 7


Solution



Refresh the browser so that the Scan Engine GUI is reloaded, or completely close and re-open Internet Explorer to update the expiration date on the Status page.



 




Legacy ID



2007110612392954


Article URL http://www.symantec.com/docs/TECH85800


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