After applying a new license file to Symantec Scan Engine 5.x, the home page does not reflect the new expiration date
| Article:TECH85800 | | | Created: 2007-01-06 | | | Updated: 2012-05-30 | | | Article URL http://www.symantec.com/docs/TECH85800 |
Problem
Symptoms
After applying a new .slf license file to Symantec Scan Engine 5.1, the Scan Engine GUI homepage still reflects the old expiration date. When the license is viewed through selecting "Monitor" and then "License" the expiration date reflects the correct date.
Environment
Symantec Scan Engine 5.x
The Symantec Scan Engine User Interface (GUI) is accessed through Internet Explorer 6 or 7
Solution
Refresh the browser so that the Scan Engine GUI is reloaded, or completely close and re-open Internet Explorer to update the expiration date on the Status page.
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Related Articles
Legacy ID
2007110612392954
Article URL http://www.symantec.com/docs/TECH85800
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