STATUS CODE 1: While backing up Red Hat clients, errors similar to the following are reported for files in the /sys directory: "ERR - Cannot process sparse file <filename>. Errno = 13: Permission denied" and backups finish with an "incomplete" status.
| Article:TECH86665 | | | Created: 2008-01-20 | | | Updated: 2010-01-01 | | | Article URL http://www.symantec.com/docs/TECH86665 |
Problem
STATUS CODE 1: While backing up Red Hat clients, errors similar to the following are reported for files in the /sys directory: "ERR - Cannot process sparse file
Solution
Log Files:
begin writing
...
ERR - Cannot process sparse file /sys/module/dm_mirror/dm_mirror_error_on_log_failure. Errno = 13: Permission denied
ERR - Cannot process sparse file /sys/class/scsi_host/host3/scan. Errno = 13: Permission denied
...
ERR - Cannot process sparse file /sys/bus/pci/drivers/e1000/new_id. Errno = 13: Permission denied
ERR - Cannot process sparse file /sys/bus/pci/drivers/tg3/new_id. Errno = 13: Permission denied
ERR - Cannot process sparse file /sys/bus/pci/drivers/uhci_hcd/new_id. Errno = 13: Permission denied
ERR - Cannot process sparse file /sys/bus/pci/drivers/ehci_hcd/new_id. Errno = 13: Permission denied
...
ERR - Cannot process sparse file /sys/devices/pci0000:00/0000:00:03.0/0000:04:00.0/host1/target1:0:0/1:0:0:0/delete. Errno = 13: Permission denied
ERR - Cannot process sparse file /sys/devices/pci0000:00/0000:00:03.0/0000:04:00.0/host1/target1:0:0/1:0:0:0/rescan. Errno = 13: Permission denied
...
the requested operation was partially successful(1)
Overview:
These errors are seen when backing up Red Hat 4 clients.
These "files" are part of the /sys directory which contains system process files. These files are in use by the operating system and cannot be locked for backup. Many of these files are dynamically created at boot time, so there is no need to back them up.
Resolution/Workaround:
On each Red Hat 4 client, create or edit the file: /usr/openv/netbackup/exclude_list
Add the following entry:
/sys/*
For additional examples for setting up exclude_list files on NetBackup clients, refer to TechNote 265896, linked below.
begin writing
...
ERR - Cannot process sparse file /sys/module/dm_mirror/dm_mirror_error_on_log_failure. Errno = 13: Permission denied
ERR - Cannot process sparse file /sys/class/scsi_host/host3/scan. Errno = 13: Permission denied
...
ERR - Cannot process sparse file /sys/bus/pci/drivers/e1000/new_id. Errno = 13: Permission denied
ERR - Cannot process sparse file /sys/bus/pci/drivers/tg3/new_id. Errno = 13: Permission denied
ERR - Cannot process sparse file /sys/bus/pci/drivers/uhci_hcd/new_id. Errno = 13: Permission denied
ERR - Cannot process sparse file /sys/bus/pci/drivers/ehci_hcd/new_id. Errno = 13: Permission denied
...
ERR - Cannot process sparse file /sys/devices/pci0000:00/0000:00:03.0/0000:04:00.0/host1/target1:0:0/1:0:0:0/delete. Errno = 13: Permission denied
ERR - Cannot process sparse file /sys/devices/pci0000:00/0000:00:03.0/0000:04:00.0/host1/target1:0:0/1:0:0:0/rescan. Errno = 13: Permission denied
...
the requested operation was partially successful(1)
Overview:
These errors are seen when backing up Red Hat 4 clients.
These "files" are part of the /sys directory which contains system process files. These files are in use by the operating system and cannot be locked for backup. Many of these files are dynamically created at boot time, so there is no need to back them up.
Resolution/Workaround:
On each Red Hat 4 client, create or edit the file: /usr/openv/netbackup/exclude_list
Add the following entry:
/sys/*
For additional examples for setting up exclude_list files on NetBackup clients, refer to TechNote 265896, linked below.
|
|
| Source | Error Code |
| Value | 1 |
| Description | the requested operation was partially successful |
Related Articles
Legacy ID
307697
Article URL http://www.symantec.com/docs/TECH86665
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