NetBackup Agent for Teradata databases is no longer supported by Symantec, but is supported by Teradata

Article:TECH87433  |  Created: 2009-01-16  |  Updated: 2013-10-30  |  Article URL http://www.symantec.com/docs/TECH87433
Article Type
Technical Solution


Issue



NetBackup Agent for Teradata databases is no longer supported by Symantec, but is supported by Teradata


Solution



The NetBackup Agent for Teradata Databases (also called the NetBackup Teradata extension or Access Module) was jointly developed by Teradata (formerly a part of NCR Corporation) and Veritas Software (now Symantec Corporation) and was originally supported by Veritas.  As of NetBackup 4.5 the development and support of the NetBackup Agent for Teradata Databases was taken over completely by NCR and subsequently Teradata.

Teradata customers should contact Teradata for assistance or support of the NetBackup Agent for Teradata. http://www.teradata.com/

If the customer's NetBackup solution is supported by Symantec, Teradata will refer the customer to Symantec but will stay engaged as necessary.


Legacy ID



321074


Article URL http://www.symantec.com/docs/TECH87433


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