After a time change for Daylight Savings Time, the Begin Time shown in the Selection List's Priority and Availability window does not match the Start Time shown in the Job Monitor. Some jobs may be repeated after 1 hour the first time they run after the DST change.

Article:TECH87528  |  Created: 2009-01-15  |  Updated: 2012-04-18  |  Article URL http://www.symantec.com/docs/TECH87528
Article Type
Technical Solution

Product(s)

Issue



After a time change for Daylight Savings Time (DST), the Begin Time shown in the Selection List's Priority and Availability window does not match the Start Time shown in the Job Monitor.  Some jobs may be repeated after 1 hour the first time they run after the DST change.

 


Cause



After Daylight Savings Time (DST) it has been observed the "Begin time" in the Selection List's "Priority and Availability" does not match the "Start Time" shown in the Job Monitor for jobs within a Policy.   Some jobs may be repeated after 1 hour if allowed to run when they are rescheduled for the first time.


The image shown in Figure 1 shows the Selection List "Priority and Availability" is set to begin at 5:00 am. 

Fig 1
 


The image in Figure 2 shows the "Start Time" in the Job Monitor displaying  6:00 am after a DST time change.

Fig 2 
 

 


Solution



1. Confirm the period the Time Window covers is NOT shorter than the Selection List Availability Window

Note: If the period the Time Window covers is a shorter time than the Availability Window, then the job will be scheduled to run at the start of the Time Window.

2. Modify the "First Available Date" field past the Daylight Savings Time change date:

For Example:

The official (DST) time change in 2009 was on 3/8/2009.

Figure 3 shows the  "First Available Date" as 1/5/2007 BEFORE the DST change in 2009 and the Job Monitor <Start Time> and the Selection List Priority and Availability <Begin Time> is mismatched.

Fig 3


Figure 4 and Figure 5 shows the "First Available Date" as 3/9/2009 AFTER the DST change in 2009 and the Job Monitor "Start Time" and the Selection List "Begin time" are now correct and matching.

Fig 4


Fig 5





Legacy ID



323167


Article URL http://www.symantec.com/docs/TECH87528


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