Enterprise Vault search application for Domino is not accessible for Domino Web Access (DWA) users

Article:TECH87898  |  Created: 2009-01-10  |  Updated: 2011-12-21  |  Article URL http://www.symantec.com/docs/TECH87898
Article Type
Technical Solution

Product(s)

Environment

Issue



Enterprise Vault search application for Domino is not accessible for Domino Web Access (DWA) users


Solution



The Enterprise Vault search application for Domino is accessed via a URL that is based on the FQDN of the Enterprise Vault server. In some scenarios, it is a requirement to allow Domino Web Access (DWA) users to only access this server via a different DNS alias, usually a public DNS alias for the server. Currently, Enterprise Vault does not allow more than one search application URL to be configured from the Vault Admin Console to enable DWA searches to utilize this different server DNS alias.


 
Symantec Corporation has acknowledged that the above-mentioned issue is present in the current version(s) of the product(s) mentioned at the end of this article. Symantec Corporation is committed to product quality and satisfied customers.
 
This issue is currently being considered by Symantec Corporation to be addressed in the next major revision of the product. There are no plans to address this issue by way of a patch or hotfix in the current or previous versions of the software at the present time. Please note that Symantec Corporation reserves the right to remove any fix from the targeted release if it does not pass quality assurance tests or introduces new risks to overall code stability.  Symantec's plans are subject to change and any action taken by you based on the above information or your reliance upon the above information is made at your own risk.
 
Please be sure to refer back to this document periodically as any changes to the status of the issue will be reflected here.
 
Please contact your Symantec Sales representative or the Symantec Sales group for upgrade information including upgrade eligibility to the release containing the resolution for this issue. For information on how to contact Symantec Sales, please see <http://www.symantec.com/>

If you are affected by this issue please contact Enterprise Vault Support for assistance.
 

Supplemental Materials

Value1828586
Description

EV_searchURL unable to be set for use with DWA Search


Legacy ID



331590


Article URL http://www.symantec.com/docs/TECH87898


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