Full Backup job on DFS (Distributed File System) servers fails with the error messages "The directory or file was not found, or could not be accessed." and "Out of disk space"

Article:TECH87943  |  Created: 2009-01-22  |  Updated: 2012-10-16  |  Article URL http://www.symantec.com/docs/TECH87943
Article Type
Technical Solution

Product(s)

Issue



Full Backup job on DFS (Distributed File System) servers fails with the error messages "The directory or file was not found, or could not be accessed" and "Out of disk space"


Error



Final error: 0xe00084af - The directory or file was not found, or could not be accessed. For additional information regarding this error refer to link V-79-57344-33967 and V-79-10000-11242 - VSS Snapshot error. Out of disk space, or could not find an NTFS volume while creating the snapshot.

Error message from the Job Log:

Backup- \\Server\F:  - AOFO: Initialization failure on: "\\CN1-FILE01\Shadow?Copy?Components". Advanced Open File Option used: Microsoft Volume Shadow Copy Service (VSS).
V-79-10000-11242 - VSS Snapshot error. Out of disk space, or could not find an NTFS volume while creating the snapshot. Microsoft Volume Shadow Copy Service (VSS) requires an NTFS volume with at least 100 MB of free space for each volume that will be snapped. 


Cause



1. The Shadow Copy Service is disabled for the Volume to be snapped. 


2. The Shadow Copy Service is allocated limited amount of space which is not sufficient for the creation of snap.

Follow the Article www.symantec.com/docs/TECH38007 to fix the issue

If the Shadow Copy is already enabled and if the following Event ID shows:

Event ID:

Event Type: Error
Event Source: VolSnap
Event Category: None
Event ID: 39
Date: 9/11/2009
Time: 9:03:03 PM
User: N/A
Computer: ***********
Description:
When preparing a new volume shadow copy for volume C:, the shadow copy storage on volume E: could not be located in non-critical space.  Consider using a shadow copy storage volume that does not have any shadow copies.
For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.

Solution



Increase the free space option to "No Limit" and try to run the job
 
 

Supplemental Materials

SourceEvent ID
Value39
Description

When preparing a new volume shadow copy for volume C:, the shadow copy storage on volume E: could not be located in non-critical space. Consider using a shadow copy storage volume that does not have any shadow copies.


SourceUMI
ValueV-79-10000-11242
Description

VSS Snapshot error. Out of disk space, or could not find an NTFS volume while creating the snapshot.


SourceError Code
Value0xe00084af


Legacy ID



332580


Article URL http://www.symantec.com/docs/TECH87943


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