ADBO: Offhost backup initialization snapshot failure occurs when a backup is attempted

Article:TECH88023  |  Created: 2009-01-12  |  Updated: 2014-07-07  |  Article URL http://www.symantec.com/docs/TECH88023
Article Type
Technical Solution

Product(s)

Issue



ADBO: Offhost backup initialization snapshot failure occurs when a backup is attempted


Error



Offhost backup initialization failure on: "\\SERVERNAME\X Volume:".V-79-10000-11217 - VSS Snapshot error. The Microsoft Volume Shadow Copy Service (VSS) snapshot failed. Make sure that all provider services and tasks are running. Check the Windows Event Viewer for details.

Final error: 0x80042306 - 0x80042306 (2147754758)
Final error category: Other Errors
For additional information regarding this error refer to link V-79-32772-8966

The above mentioned error appears in the job log when performing a backup of NTFS volume on the local media server or remote server.
 
Event generated:
 
Event Type: Error
Event Source: EqualLogic
Event Category: VSS
Event ID: 4009
Date: 10/8/2009
Time: 3:12:58 PM
User: N/A
Computer: SERVERNAME
Description:
Snapshot creation failed with error 0x80004005 (Volume File1: Not enough snapshot reserve to create this snapshot) for target \\.\PHYSICALDRIVE2 (0-8a0906-1ffa3b303-4f7498831604a81b). 

Cause



All Dell Equallogic PS Series arrays come with a comprehensive software toolkit to facilitate the deployment, ongoing management, and protection of Dell Equallogic iSCSI SAN in the Microsoft Windows environments. Auto-Snapshot Manager also provides simple snapshot integration with advanced third party backup applications by supporting VSS
 


Solution



 1) In the backup job properties, under Advance disk-based backup, check if the Snapshot provider is set to "Hardware- Use Technology provided by hardware manufacturer", which is recommended.
 
2) Check the space available for Snapshot on SAN/Dell Equallogic PS Series, if not then create space for snapshots.

Supplemental Materials

SourceUMI
ValueV-79-10000-11217
Description

VSS Snapshot error. The Microsoft Volume Shadow Copy Service (VSS) snapshot failed.


SourceError Code
Value0x80004005
Description

Offhost backup initialization snapshot failure occurs when a backup is attempted.
 


SourceUMI
ValueV-79-32772-8966
Description

 VSS Snapshot error. The Microsoft Volume Shadow Copy Service (VSS) snapshot failed. Make sure that all provider services and tasks are running.  


SourceEvent ID
Value4009
Description

Not enough snapshot reserve to create this snapshot.



Legacy ID



334979


Article URL http://www.symantec.com/docs/TECH88023


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