Unable to get Schedule Reports in NetBackup Operations Manager (NOM) after an upgrade to 6.5.4
| Article:TECH88032 | | | Created: 2009-01-15 | | | Updated: 2010-01-21 | | | Article URL http://www.symantec.com/docs/TECH88032 |
Problem
Unable to get Schedule Reports in NetBackup Operations Manager (NOM) after an upgrade to 6.5.4
Solution
Overview:
Unable to get Schedule reports in NOM after upgrade to 6.5.4
Details:
The issue has been seen only with Schedule Reports not working. Emails are been sent successfully using Standard Reports.
The one time report does not work either. If a new report is created one time report works for it however Schedule Report does not work.
Errors:
Please check Reporting=>Schedule Reports it will show the error in the Results column.
"Please specify a valid SMTP server to email reports"
Solution:
Unable to get Schedule reports in NOM after upgrade to 6.5.4
Details:
The issue has been seen only with Schedule Reports not working. Emails are been sent successfully using Standard Reports.
The one time report does not work either. If a new report is created one time report works for it however Schedule Report does not work.
Errors:
Please check Reporting=>Schedule Reports it will show the error in the Results column.
"Please specify a valid SMTP server to email reports"
Solution:
- Go to Settings=>System
- Check the SMTP server name(change if incorrect)
- Click on Update
This will resolve the issue.
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Legacy ID
335397
Article URL http://www.symantec.com/docs/TECH88032
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