Error 2186:Service is not responding to the control function

Article:TECH88276  |  Created: 2003-01-25  |  Updated: 2004-01-10  |  Article URL http://www.symantec.com/docs/TECH88276
Article Type
Technical Solution

Environment

Issue



Error 2186:Service is not responding to the control function

Error



Error 2186:the service is not responding to the control function.

Solution



The VERITAS FileScreen server service does not start properly and the following error message is returned:
 
"Error 2186:the service is not responding to the control function."  

There is a possible open database connectivity (ODBC) core file version mismatch.
Please upgrade ODBC.  Reference Microsoft Knowledge Base Article Q183194 at http://search.support.microsoft.com  .
 
To fix the version mismatch, perform the steps listed in the following Microsoft Knowledge Base article:  

Q170769 : PRB: "ODBC Resource DLL Is a Different Version Than ..."



Legacy ID



257583


Article URL http://www.symantec.com/docs/TECH88276


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