Quarantined email messages in Symantec Mail Security Appliance, Brightmail AntiSpam, or Symantec Mail Security for SMTP are corrupt or unreadable
|Article:TECH88591|||||Created: 2007-01-21|||||Updated: 2007-01-13|||||Article URL http://www.symantec.com/docs/TECH88591|
All quarantined messages are unreadable.
Email messages in quarantine are missing.
- Email messages in quarantine are unreadable text.
Appliance was improperly shut down. (For example, a power failure.)
The MySQL Database, where all quarantined messages are stored, is corrupt.
To fix this problem, run 'mysqlcheck' on the MySQL Database.
How to run a 'MySQLCheck' on a Symantec Mail Security Appliance
How to check or repair a MySQL database when errors are returned for the installed version of Symantec Brightmail AntiSpam
Article URL http://www.symantec.com/docs/TECH88591