Error Importing Settings from 5.X to 6.X and Importing Settings from 6.X to 5.X

Article:TECH88843  |  Created: 2008-01-16  |  Updated: 2011-04-11  |  Article URL http://www.symantec.com/docs/TECH88843
Article Type
Technical Solution


Problem



You exported your Symantec Mail Security for Microsoft Exchange (SMSMSE) settings file and want to import the file into a different version.


Importing an SMSMSE 5.x settings file into SMSMSE 6.x
When you import an SMSMSE 5.x settings file into SMSMSE 6.x the following error message is displayed:

    • Settings cannot be imported. Contents of the selected file are invalid or current asset does not support settings specified in the selected file.

Importing an SMSMSE 6.x settings file into SMSMSE 5.x
When you import an SMSMSE 6.x settings file into SMSMSE 5.x the following error is displayed:

Unknown error c00ce183

 


Solution



Use the standard upgrade process to migrate settings from 5.X to 6.X.  For details see ‘Migrating to version 6.0’ in Chapter 2 of Symantec Mail Security for Microsoft Exchange 2000 Server/Server 2003 Implementation Guide


 



Legacy ID



2008011615391454


Article URL http://www.symantec.com/docs/TECH88843


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