LDAPUpdateService Reports 'STATDATA' Error When Stopping

Article:TECH89085  |  Created: 2008-01-03  |  Updated: 2014-05-08  |  Article URL http://www.symantec.com/docs/TECH89085
NOTE: If you are experiencing this particular known issue, we recommend that you Subscribe to receive email notification each time this article is updated. Subscribers will be the first to learn about any releases, status changes, workarounds or decisions made.
Article Type
Technical Solution

Product(s)

Issue



When LDAPUpdateService stops, the following error message is displayed:

Invalid STATDATA structure


The message may be displayed when starting the service with the Services control panel.  In that situation the LDAPUpdateService attempted to start but could not.  It stopped and the message is displayed.
 


Error



 

  • The Windows System Event Log shows the following error event:

Type :  Error
Date :  5/24/2010
Time :  8:23:48 PM
Event :  7023
Source : Service Control Manager
Category : None
User :  IMM_Account
Computer : IMMANAGER01
Description:
The LdapUpdateService service terminated with the following error: Invalid STATDATA structure

 

 


Cause



The LDAPService encounters an error when shutting down. 


Solution



This message is innocuous and should be ignored and has no impact on functionality.

 

Symantec is aware of this issue.  This article is updated as more information is available.  Subscribe to the article to receive updates.

Technical Information

If this message is displayed when attempting to start the LDAPUpdateService look at the Windows Application Event log for prior messages showing why the service was unable to start.




 


Supplemental Materials

SourceETrack
Value1495479

Legacy ID



2008030315412054


Article URL http://www.symantec.com/docs/TECH89085


Terms of use for this information are found in Legal Notices