How to read the ADAMM.LOG file, and what various errors mean within the log.
|Article:TECH89750|||||Created: 2009-01-25|||||Updated: 2011-11-14|||||Article URL http://www.symantec.com/docs/TECH89750|
How to read the ADAMM.LOG file, and what various errors mean within the log.
When the Backup Exec services start up, a new entry is appended to the ADAMM.LOG file. This way, a history of the devices that have been attached to the server is kept.
When looking at the log file, the last entry is what needs to be reviewed as this is what Backup Exec sees since the last time the Backup Exec services have been started. To find the last entry, scroll to the bottom of the log file. Click the Edit | Find menu option, and search for ~ (tilde), going up within the log. See Figure 1 and Figure 2 (the pictures have been broken up due to formatting issues, but all information is part of the same ADAMM.log file).
The figures are color-coded to help explain what each section means.
I ] For the section that is outlined in red:
The section contains basic information about the environment.
1. The first line contains the date and the time when the Backup Exec services were last started.
2. The next line, containing "Adamm Info:" is the version of Backup Exec that is installed on the server.
3. The last line is the version of Windows, including service pack installed on the server.
II ] For the section that is outlined in blue:
This section contains information about how the database is configured inside Backup Exec.
1. The first line contains the database driver information.
2. The second line contains information about the database server. The database server may be a different server if this server resides in a Shared Storage Environment.
III ] For the section that is outlined in green:
This section contains information about licensing.
1. The line "Shared Storage Authorization" lets the user know if they have a Shared Storage license. If the tape device is a fiber device, a license is required for Backup Exec 8.x.
2. The line "TSM Authorization" lets the user know if they have a license for Tivoli Storage Manager.
3. The line "Library Expansion Options" lets the user know how many extra drives can be installed in their libraries.
IV ] For the section that is outlined in purple:
This area contains information about the device registry. All these devices that are present here are devices that Backup Exec detects from the hardware tree within the registry. The registry location for these devices is: HKey_Local_Machine | Hardware | DeviceMap | SCSI. If a device does not show up here, the device is not properly seen with the operating system.
V ] For the section that is outlined in yellow:
This area is called Device Discovery. If this section is not present in ADAMM.log then Backup Exec is having trouble communicating with one or more of the devices. If there is information, then Backup Exec records that information about the device. The following information is gathered:
1. Device Name: This is the name that Windows has given the device in the registry. Each tape device and medium changer will have a unique name.
2. Primary Inquiry: The first 24 characters in this string contain the name of the device. The last part of this string is the firmware level of the device. The name of the device is what Backup Exec will use when trying to load a driver for that device.
4. Serial Number: This is the serial number that the robotic library and the tape drive present to Backup Exec, so we know how to distinguish the device from other similar devices. If the library doesn't have a serial number, Backup Exec will auto-generate a serial number for identification purposes. Such auto-generated serial numbers can be recognized by the fact that they are enclosed by < and > signs. An example of this line in ADAMM.log is given below:
Serial Number "COMPAQ ESL9326D <500508B300408758:0005:0002:0000> "
6. Device State: This is the current status of the device. Listed below are the various statuses that the device can be in:
7. Device IDs: The first number is the key for this device, which has been found in the database. The second number is the device's Globally Unique Identifier (GUID) within the database.
8. Device Name: This is the name that the user has given to this device, within Backup Exec, under the Devices section.
9. Device Type: The first number is the drive type. The second part of this line contains the following:
10. Device Features: This is also called Device Feature Bits. This value lets Backup Exec know what the device is capable of doing.
|Feature Type||Feature Definition|
|TAPE_DRIVE_COMPRESSION||The device supports hardware data compression.|
|TAPE_DRIVE_CLEAN_REQUESTS||The device can report if cleaning is required.|
|TAPE_DRIVE_ECC||The device supports hardware error correction.|
|TAPE_DRIVE_EJECT_MEDIA||The device physically ejects the tape on a software eject.|
|TAPE_DRIVE_ERASE_BOP_ONLY||The device performs the erase operation from the beginning-of-partition marker only.|
|TAPE_DRIVE_ERASE_LONG||The device performs a long erase operation.|
|TAPE_DRIVE_ERASE_IMMEDIATE||The device performs an immediate erase operation. It returns when the erase operation begins.|
|TAPE_DRIVE_ERASE_SHORT||The device performs a short erase operation.|
|TAPE_DRIVE_FIXED||The device creates fixed data partitions.|
|TAPE_DRIVE_FIXED_BLOCK||The device supports fixed-length block mode.|
|TAPE_DRIVE_INITIATOR||The device creates initiator-defined partitions.|
|TAPE_DRIVE_PADDING||The device supports data padding.|
|TAPE_DRIVE_GET_ABSOLUTE_BLK||The device provides the current device-specific block address.|
|TAPE_DRIVE_GET_LOGICAL_BLK||The device provides the current logical block address (and logical tape partition).|
|TAPE_DRIVE_REPORT_SMKS||The device supports setmark reporting.|
|TAPE_DRIVE_SELECT||The device creates select data partitions.|
|TAPE_DRIVE_SET_EOT_WZ_SIZE||The device supports setting the end-of-medium warning size.|
|TAPE_DRIVE_SET_CMP_BOP_ONLY||The device must be at the beginning of a partition before it can set compression on.|
|TAPE_DRIVE_TAPE_CAPACITY||The device returns the maximum capacity of the tape.|
|TAPE_DRIVE_TAPE_REMAINING||The device returns the remaining capacity of the tape.|
|TAPE_DRIVE_VARIABLE_BLOCK||The device supports variable-length block mode.|
|TAPE_DRIVE_WRITE_PROTECT||The device returns an error if the tape is write-enabled or write-protected.|
|Feature Type||Feature Definition|
|TAPE_DRIVE_ABS_BLK_IMMED||The device moves the tape to a device-specific block address and returns as soon as the move begins.|
|TAPE_DRIVE_ABSOLUTE_BLK||The device moves the tape to a device specific block address.|
|TAPE_DRIVE_END_OF_DATA||The device moves the tape to the end-of-data marker in a partition.|
|TAPE_DRIVE_FILEMARKS||The device moves the tape forward (or backward) a specified number of filemarks.|
|TAPE_DRIVE_LOAD_UNLOAD||The device enables and disables the device for further operations.|
|TAPE_DRIVE_LOAD_UNLD_IMMED||The device supports immediate load and unload operations.|
|TAPE_DRIVE_LOCK_UNLOCK||The device enables and disables the tape ejection mechanism.|
|TAPE_DRIVE_LOCK_UNLK_IMMED||The device supports immediate lock and unlock operations.|
|TAPE_DRIVE_LOG_BLK_IMMED||The device moves the tape to a logical block address in a partition and returns as soon as the move begins.|
|TAPE_DRIVE_LOGICAL_BLK||The device moves the tape to a logical block address in a partition.|
|TAPE_DRIVE_RELATIVE_BLKS||The device moves the tape forward (or backward) a specified number of blocks.|
|TAPE_DRIVE_REVERSE_POSITION||The device moves the tape backward over blocks, filemarks, or setmarks.|
|TAPE_DRIVE_REWIND_IMMEDIATE||The device supports immediate rewind operation.|
|TAPE_DRIVE_SEQUENTIAL_FMKS||The device moves the tape forward (or backward) to the first occurrence of a specified number of consecutive filemarks.|
|TAPE_DRIVE_SEQUENTIAL_SMKS||The device moves the tape forward (or backward) to the first occurrence of a specified number of consecutive setmarks.|
|TAPE_DRIVE_SET_BLOCK_SIZE||The device supports setting the size of a fixed-length logical block or setting the variable-length block mode.|
|TAPE_DRIVE_SET_COMPRESSION||The device enables and disables hardware data compression.|
|TAPE_DRIVE_SET_ECC||The device enables and disables hardware error correction.|
|TAPE_DRIVE_SET_PADDING||The device enables and disables data padding.|
|TAPE_DRIVE_SET_REPORT_SMKS||The device enables and disables the reporting of setmarks.|
|TAPE_DRIVE_SETMARKS||The device moves the tape forward (or reverse) a specified number of setmarks.|
|TAPE_DRIVE_SPACE_IMMEDIATE||The device supports immediate spacing.|
|TAPE_DRIVE_TENSION||The device supports tape tensioning.|
|TAPE_DRIVE_TENSION_IMMED||The device supports immediate tape tensioning.|
|TAPE_DRIVE_WRITE_FILEMARKS||The device writes filemarks.|
|TAPE_DRIVE_WRITE_LONG_FMKS||The device writes long filemarks.|
|TAPE_DRIVE_WRITE_MARK_IMMED||The device supports immediate writing of short and long filemarks.|
|TAPE_DRIVE_WRITE_SETMARKS||The device writes setmarks.|
|TAPE_DRIVE_WRITE_SHORT_FMKS||The device writes short filemarks.|
12. Drive Element: This value only shows up for medium changer devices. This value is what the tape library recognizes as what tape drives belong to it. The first number is a unique identifier, which enables Backup Exec to keep track of the device in the database. The second number is the serial number of the tape device.
13. First Slot Number: This value only shows up for medium changer devices. This is how Backup Exec will start numbering the slots within the tape library.
14. Number of Slots: This value only shows up for medium changer devices. This is the number of slots that the medium changer reports to have. This number may appear to have one less than what the library was advertised to have. This happens because within the library control panel, one slot was dedicated to a cleaning tape, and this slot will not be reported to Backup Exec (the library has 20 slots, but only 19 show up in Backup Exec).
If there were any errors logged by the Device and Media Service, either with communicating with the tape drive or with the status of jobs, those errors may be logged in here. Listed below are the common errors seen within ADAMM.log.
|ERROR = 0xA0008114 (E_PVL_CHANGER_NOT_AVAILABLE)||Physical Volume Library Changer is not available.|
|ERROR = 0xA000810F (E_PVL_USER_ABORTED)||Job was canceled. No action required.|
|ERROR = 0xA000822D (E_CHG_NO_SUCH_DEVICE)||Changer error, no such device.|
|ERROR = 0xA0008113 (E_PVL_CHANGER_NOT_FOUND)||Physical Volume Library Changer is not found.|
|ERROR = 0xA0008231 (E_CHG_CLEANING_MEDIA)||Cleaning media has been detected. No action required.|
|ERROR = 0xA000810D (E_PVL_MEDIA_NOT_FOUND)||Physical Volume Library Media has not been found.|
|ERROR = 0x0000001F (ERROR_GEN_FAILURE)||General hardware failure has occurred.|
|ERROR = 0xA000810C (E_PVL_DRIVE_NOT_AVAILABLE)||Physical Volume Library Drive is not available.|
|ERROR = 0xA0008213 (E_CHG_DESTINATION_ELEMENT_FULL)||Destination location is full. (Typically, the tape is stuck in the drive.)|
|ERROR = 0xA0008214 (E_CHG_SOURCE_ELEMENT_EMPTY)||Source location is empty.|
|ERROR = 0x0000045D (ERROR_IO_DEVICE)||A Device I/O error has occurred.|
|ERROR = 0xA0008227 (E_CHG_INCORRECT_MODE)||Improper operation mode detected. Make sure that the device is online and in SCSI random mode.|
|ERROR = 0xA0008216 (E_CHG_DISCONNECTED_DURING_CMD)||Changer error, device has been disconnected.|
|ERROR = 0x00000458 (ERROR_NO_MEDIA_IN_DRIVE)||No media in the target drive.|
|ERROR = 0xA000821A (E_CHG_DOOR_IS_OPEN)||Changer door is open. No action required.|
|ERROR = 0xA000820A (E_CHG_HARDWARE)||Changer hardware error.|
|ERROR = 0xA0008219 (E_CHG_DEVICE_LOCKED)||Changer error, device is locked.|
Article URL http://www.symantec.com/docs/TECH89750