After applying license file to SMSDOM, the Domino server crashes

Article:TECH90086  |  Created: 2008-01-14  |  Updated: 2008-01-19  |  Article URL http://www.symantec.com/docs/TECH90086
Article Type
Technical Solution

Product(s)

Issue



Incorrect, improper, or corrupted SLF file in the 'C:\Program Files\Common Files\Symantec Shared\Licenses' folder causes the Domino server to crash.

Symptoms
The server crashes and generates an NSD right after applying a new license file.



Cause



The product reads all SLF files in the 'C:\Program Files\Common Files\Symantec Shared\Licenses' folder. If there is a valid license along with a SLF that is either corrupted or should not be there it can cause the product to crash.

Solution



Remove all files from the 'C:\Program Files\Common Files\Symantec Shared\Licenses' folder prior to applying the new license.





Legacy ID



2008081414504754


Article URL http://www.symantec.com/docs/TECH90086


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