How to determine the time remaining on hardware warranty for Symantec Mail Security Appliances

Article:TECH90263  |  Created: 2008-01-16  |  Updated: 2011-04-21  |  Article URL http://www.symantec.com/docs/TECH90263
Article Type
Technical Solution

Product(s)

Issue



You have previously purchased a Symantec Brightmail Gateway or Symantec Traffic Shaper appliance. You wish to know how much time remains on the hardware warranty for the machine you purchased.


Solution



To determine the time remaining in your hardware warranty:
1. Navigate to the support site of our hardware partner, http://support.dell.com
2. Click Warranty Status
3. Click Enter a Tag. Or Change Service Tag
4. The first tab, Service Contracts & Warranties displays the start, end, and days remaining



Legacy ID



2008091617020054


Article URL http://www.symantec.com/docs/TECH90263


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