System Requirements for LiveUpdate Administrator 2.2 (LUA 2.2)

Article:TECH92719  |  Created: 2009-01-05  |  Updated: 2012-04-23  |  Article URL
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Technical Solution


What are the system requirements for installing LiveUpdate Administrator 2.2?



Important note: LUA 2.2 is not the latest available build of LUA.  Please see How to obtain the latest version of Symantec LiveUpdate Administrator 2.x (LUA 2.x) for details on the latest release. To take advantage of the latest enhancements and improvements, all users of LUA 2.x are encouraged to always use the most recent release in their environment.


The installer package is approximately 50 MB. This does not include the Java Runtime Environment (JRE) that is required for the Symantec LiveUpdate Administrator to function. The installed size is approximately 107 MB, which includes the JRE.

The system requirements for the Symantec LiveUpdate Administrator 2.2 are as follows:


  • Windows 2000 Server or Advanced Server with Service Pack 4 or higher
  • Windows 2003 Server or Advanced Server with Service Pack 2 or higher
  • Windows XP Professional with Service Pack 3
  • Windows Vista
  • Windows 2008 Server
  • Java™ Runtime Environment (JRE) 1.6 (32bit). 64bit Java not supported on any OS.
  • Internet Explorer 6.0, Internet Explorer 7.0, Firefox 3.0/3.1
  • TCP/IP network protocol


  • 150 MB hard disk space for the Symantec LiveUpdate Administrator, the JRE, and third-party tools.
  • 5 GB hard disk space for the Manage Updates folder and for the temporary download folder, \TempDownload. Updates are copied to the TempDownload folder prior to their distribution.
  • 3.2 GHz Intel Pentium 4 CPU or equivalent.
  • 1 GB of RAM minimum (2 GB of RAM recommended).

Note: Windows XP 64-bit Edition is not supported

Symantec recommends using either IIS or Apache Server for hosting your distribution center locations. Please refer to your operating system's documentation for additional information.

To install the Symantec LiveUpdate Administrator, you must log on as a power user with Administrator privileges. You must be able to create new local users, and to create new services.

By default, the following ports are used by the Symantec LiveUpdate Administrator.

  • 7070 - Used by the Symantec LiveUpdate Administrator.
  • 7071 - Used by Tomcat for shutdown commands. While the Symantec LiveUpdate Administrator will work if this port is closed, Tomcat shutdown operations will not.
  • 7072 - Used by PostgreSQL database.

If these ports are being used by other applications at the time you install the Symantec LiveUpdate Administrator, you will be prompted to enter alternate port numbers that the Symantec LiveUpdate Administrator can use.

If a firewall is enabled for IP packets sent from the Symantec LiveUpdate Administrator system, destination IP ports such as HTTP (80), HTTPS(443), and FTP(21), should be allowed for communication. The Symantec LiveUpdate Administrator communicates with the Distribution Centers using these ports.

Problems may occur while using a Terminal Service for installation. You should install the Symantec LiveUpdate Administrator directly from the console.

Note: Ensure that MSVCR71.DLL is in the C:\Windows\system32 folder. You can copy this file from C:\Program Files\Java\jdk1.6.0_0X\bin if it is not present. The Tomcat service may not load if this file is not present in the system32 folder.

LiveUpdate Administrator Getting Started Guide pp. 10-12


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