Error 109: "The request was in a format that the server did not expect" appears in Troubleshooting > Connection Status

Article:TECH93024  |  Created: 2009-01-23  |  Updated: 2009-01-02  |  Article URL http://www.symantec.com/docs/TECH93024
Article Type
Technical Solution


Issue



In Help > Troubleshooting > Connection Status, you see the error "The request was in a format that the server did not expect."


Solution



This error message indicates that the server returned an HTTP Error 400 (Bad request) when the client tried to connect. Run the Symantec Endpoint Protection Support Tool to diagnose the problem.





Legacy ID



2009032316131448


Article URL http://www.symantec.com/docs/TECH93024


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