When using VERITAS Volume Manager (tm) for Windows and dynamic disk groups, attempts to remove a missing disk will fail under certain conditions.
| Article:TECH9343 | | | Created: 2000-01-26 | | | Updated: 2004-01-15 | | | Article URL http://www.symantec.com/docs/TECH9343 |
Problem
When using VERITAS Volume Manager (tm) for Windows and dynamic disk groups, attempts to remove a missing disk will fail under certain conditions.
Error
The specified object no longer exists.
Solution
This TechNote focuses on the Remove function within
Volume Manager. See the Related Documents section of this TechNote for
information on how to use the Reactivate function
A dynamic disk group is created with three disks. Disk View is selected within Volume Manager (Figure 1).
Figure 1 - Disk View Normal
At this point, one of the three dynamic disks is physically removed and a rescan is performed. When the rescan has completed, Disk View will show (Figure 2).
Figure 2 - Disk View Failed
An attempt is made to remove the missing disk using these steps:
A dynamic disk group is created with three disks. Disk View is selected within Volume Manager (Figure 1).
Figure 1 - Disk View Normal
At this point, one of the three dynamic disks is physically removed and a rescan is performed. When the rescan has completed, Disk View will show (Figure 2).
Figure 2 - Disk View Failed
An attempt is made to remove the missing disk using these steps:
1. Right-click on Missing
Disk
2. Select Remove
Disk
An error message will display (Figure 3).
Figure 3 - Error Message
To effectively remove the disk in this scenario, it will be necessary to do the following:
1. Shut down and restart
the computer
2. Launch the VERITAS Volume
Manager application
3. Select Disk View. The
screen will be similar to Figure 4 below. Notice the differences between this
image and what was displayed in Figure 2 above.
Figure 4 - Missing Disk
Before you can remove the disk,
you must delete all volumes on the disk. Deleting a volume destroys the data in
that volume, so you should remove a disk only if you are absolutely certain that
the disk is permanently damaged and unusable.
4. Right-click on the volume
contained within the missing disk. (Figure 4a)
5. Select Delete
Volume. You will be presented with an informational message stating all data
will be lost.
6. Click Yes.
After a short period, the displayed volume information will change (Figure
5).
Figure 5 - Deleted Volume
7. Right-click on Missing
Disk (Figure 5a)
8. Select Remove
Disk
The dynamic disk is now removed from the system.
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Legacy ID
233570
Article URL http://www.symantec.com/docs/TECH9343
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Thank you.