Sygate Client Fails Host Integrity Test with Reason 103 and Reason 104 listed.

Article:TECH94434  |  Created: 2009-01-09  |  Updated: 2012-01-26  |  Article URL http://www.symantec.com/docs/TECH94434
Article Type
Technical Solution


Environment

Issue



When performing a Host Integrity (HI) test, the client fails to pass the test, and the advanced debug log shows the following:

"HI: HI result is updated. Result: 1 , Reason: 103 , Description: Host Integrity test failed , Timestamp: HI status is changed to=0; reason=103; rule=Host Integrity test failed"



Symptoms
"HI: HI result is updated. Result: 1 , Reason: 103 , Description: Host Integrity test failed , Timestamp:HI status is changed to=0; reason=103; rule=Host Integrity test failed"



Cause



Defect in Sygate build 5.1.8.

Solution



This issue is repaired in 5.1.9. Upgrade agent to 5.1.9





Legacy ID



2009060910431648


Article URL http://www.symantec.com/docs/TECH94434


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