Queue message: 451 4.4.1 [internal] No valid hosts (too many connection failures)

Article:TECH94659  |  Created: 2009-01-19  |  Updated: 2012-12-13  |  Article URL http://www.symantec.com/docs/TECH94659
Article Type
Technical Solution

Product(s)

Issue



Messages are queued in the delivery queue with a "451 4.4.1 [internal] No valid hosts (too many connection failures)"

 


Cause



This is the result of multiple consecutive failures to connect to an SMTP host. The entire domain is failed and all delivery attempts are temporarily suspended with this message.
 


Solution



The exact conditions under which this occurs and how to resolve it are being researched.

Conditions under which this has been seen:
 

  1. Scanner unable to deliver spam to quarantine due to improper MTA binding.
    Addressed by binding control center delivery to another IP in Administration->Configuration->host->SMTP->Advanced Settings
     
  2. Outbound delivery to specific hosts or to all hosts fails due to firewall configuration preventing establishment of an SMTP connection.
    Addressed by opening up the reconfiguring the firewall not to filter SMTP traffic.

     


Legacy ID



2009061911343154


Article URL http://www.symantec.com/docs/TECH94659


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