Can Symantec Endpoint Protection 12 for Small Business (SEP 12 for SB) Trialware Edition be migrated to Licensed version, without uninstalling the existing Trialware setup

Article:TECH94716  |  Created: 2009-01-23  |  Updated: 2009-01-01  |  Article URL http://www.symantec.com/docs/TECH94716
Article Type
Technical Solution


Problem



You have installed Symantec Protection Center (SPC) TrialWare and SEP 12 TrialWare managed client. Is it possible to migrate this setup from TrialWare version to Licensed version without uninstalling SPC TrialWare or the SEP 12 TrialWare managed clients?


Solution




Yes. Unlike SEP 11, it is possible to migrate SEP 12 for SB TrialWare setup to Licensed version without uninstalling existing setup. This can be done simply by 'importing' a license file from Symantec Protection Center. (Please refer: How to install a license in Symantec Protection Center Small Business Edition: http://service1.symantec.com/support/ent-security.nsf/docid/2009011911404248)

NOTE:
- Only SEP 12 for SB TrialWare 'managed' clients can be migrated to Licensed version without uninstalling them.
- For 'Unmanaged' or 'self-managed' TrialWare clients, you must uninstall them first and then install a Licensed version.


References

How to install a license in Symantec Protection Center Small Business Edition
http://service1.symantec.com/support/ent-security.nsf/docid/2009011911404248

How to migrate from the Symantec Endpoint Protection 11 trial version to the licensed version
http://service1.symantec.com/support/ent-security.nsf/docid/2008112606030648





Legacy ID



2009062402373948


Article URL http://www.symantec.com/docs/TECH94716


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