MHT file that is attached to an email of a scheduled "Comprehensive Risk Report" contains "Bad Gateway": "The server received an invalid response from another server while attempting to fulfill the request.".

Article:TECH94954  |  Created: 2009-01-08  |  Updated: 2010-08-17  |  Article URL http://www.symantec.com/docs/TECH94954
Article Type
Technical Solution

Product(s)

Issue





Symptoms
You configured the scheduled reports of "Comprehensive Risk Report".

When you open MHT file attachment of an email report sent by Symantec Endpoint Protection Manager, you see the following:
"Bad Gateway: The server received an invalid response from another server while attempting to fulfill the request.".



 


Cause



Symantec Endpoint Protection Manager installation folder, "\InetPub\Reporting" does not have access rights configured correctly.


Solution



The following accounts should have "Full Control" to the "\InetPub\Reporting" folder:
Administrators - Full Control
Internet Guest Account - Full Control




 



Legacy ID



2009070912240348


Article URL http://www.symantec.com/docs/TECH94954


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