Symantec On-Demand Protection Agent Install Error

Article:TECH94978  |  Created: 2009-01-10  |  Updated: 2009-01-25  |  Article URL http://www.symantec.com/docs/TECH94978
Article Type
Technical Solution


Issue



After initiating the install process for the Symantec On-Demand Agent an error "Application will not load" occurs. The On-Demand agent will not be installed.

Symptoms
On-Demand Agent produces error "Application will not load" causing the install to fail .



Cause



Trial period for On-Demand Protection demo product has expired. If a trial product is not being used, then the product license may have expired.

Solution



Please contact Symantec Customer Care at 1-800-721-3934 for licensing assistance. If the problem is not associated with licensing please contact Symantec Technical Support at 1-800-342-0652.





Legacy ID



2009071014240248


Article URL http://www.symantec.com/docs/TECH94978


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