How to install Symantec Mail Security for Microsoft Exchange 6.0.9 on Exchange 2007

Article:TECH95181  |  Created: 2009-01-23  |  Updated: 2009-01-29  |  Article URL http://www.symantec.com/docs/TECH95181
Article Type
Technical Solution

Issue



You want to know how to install Symantec Mail Security for Microsoft Exchange 6.0.9 on your Exchange Server 2007 mailbox server.


Solution



There is a new system requirement when installing Symantec Mail Security for Microsoft Exchange 6.0.9 on an Exchange Server 2007 mailbox server. In order to support manual and scheduled scans in Exchange 2007, you must, first, install a Microsoft component, Microsoft Exchange Server MAPI Client and Collaboration Data Objects (MAPI/CDO) 1.2.1.

This component is available from the following Microsoft Web site:

http://www.microsoft.com/downloads/details.aspx?FamilyID=E17E7F31-079A-43A9-BFF2-0A110307611E&displaylang=en

This URL is provided for your convenience. Symantec does not accept any responsibility for changes made to this Microsoft URL. If you need assistance locating the Microsoft component, MAPI/CDO 1.2.1, we suggest that you contact Microsoft for assistance.

To begin the installation process
  1. Install the new system requirement, MAPI/CDO. If Outlook is installed on your Exchange Server 2007 mail box server, you will be prompted to remove Outlook when you install MAPI/CDO 1.2.1.
  2. Insert the Mail Security product CD in the CD-ROM drive.
    The installation program launches automatically. If it does not, run cdstart.exe from the product CD.
  3. Click Install Symantec Information Foundation Mail Security for Microsoft Exchange.
  4. In the InstallShield welcome panel, click Next.
  5. Click Next until you reach the License Agreement panel.
  6. In the License Agreement panel, click I accept the terms in the license agreement, and then click Next.
    You must accept the terms of the license agreement for the installation to continue.
  7. In the Existing Settings panel, select one of the following. This panel only appears if you are upgrading from a prior version of Mail Security.
    • Retain existing settings - Retains the existing settings that are supported for migration to the new version. This is the default setting.
    • Install with default settings - Installs the product with the default settings, as if you were installing Mail Security for the first time.
  8. In the Destination Folder panel, do one of the following:
    • To install the product in the default location, click Next. The default directory is, C:\Program Files (x86)\Symantec\
    • To install the product in a different location, click Change, select the location of the installation folder, click OK, and then click Next. Mail Security does not support directory names that contain multi-byte characters. If you intend to use Symantec Premium AntiSpam, you cannot install the product to a directory whose name contains high ASCII characters.
  9. In the Setup Type panel, click Complete, and then click Next.
  10. In the Symantec AntiVirus Corporate Edition Users warning dialog box, click OK.

To configure additional setup options
  1. In the Exchange Transport Service Reset Options panel, click Next to accept the default setting to automatically restart the Exchange Transport Service after installation
    If you choose not to automatically restart the Exchange Transport Service after installation, you must do so manually. Otherwise, Mail Security will not function properly.
  2. In the Web Service Setup panel, do one of the following:
    • Click Next to accept the default values.
    • Modify the following settings, and then click Next:
      • IP/Name - By default, the computer name resolves to the primary external network identification card (NIC). You can also use an IP address. The IP address validates the availability of the port.
      • Port # - By default, port 8081 is the port number for the Web service that is used by Mail Security.Adifferent default port number appears if port 8081 is being used by another application. Use a port number that is not used by another application if you change the port number. You should not use port 80. Port 80 is the port number that is used by the default Web service, which is hosted by IIS.
  3. In the Notification Email Address panel, do one of the following to specify the email address from which email notifications are sent and to which notifications to the administrator are sent:
    • Click Next to accept the default value. The default value is: Administrator.
    • Modify the originator email address, and then click Next. The Edge Transport server does not have access to Active Directory, so abbreviated email addresses cannot be resolved. If you are installing Mail Security on the Edge Transport server role, type a fully qualified email address (for example, user@mycompany.com).
      You can modify the address after installation is complete.
  4. In the SMTP Server Host panel, specify the SMTP server address for sending email messages. If you are installing Mail Security on a Mailbox server only, you must specify a SMTP Transport server address. The Hub Transport server and Edge Transport server contain an SMTP transport that can receive email. The default server address is as follows: localhost.
  5. In the Setup Summary panel, review the information, and then click Next. If you need to make any modifications, click Back to return to the appropriate panel.
  6. In the Ready to Install the Program panel, click Install.

To install a license and update definitions
  1. In the Install Content License File panel, do one of the following:
    • To install a license file, do the following:
      • Click Browse,locate the license file, and then click Open.
      • Click Install, and in the confirmation dialog box, click OK.
      • Click Next.
    • To install a license file later through the console, click Skip, and then click Next.
  2. In the LiveUpdate panel, do one of the following. This panel only appears if you installed a valid license.
    • To perform a LiveUpdate
      • Click Yes, and then click Next.
      • In the LiveUpdate Options window, click Start.
      • When LiveUpdate is complete, click Close.
    • To perform a LiveUpdate at a later time
      • Click No, and then click Next.
  3. Click Finish.
    The option "Show the readme file" is checked by default. The Readme file contains information that is not available in the product documentation.
    A Mail Security icon is placed on the computer desktop when installation is complete.
  4. In the User Credential Refresh Required panel, click OK.
  5. Log off and log on again.






Legacy ID



2009072315591454


Article URL http://www.symantec.com/docs/TECH95181


Terms of use for this information are found in Legal Notices