How to download Symantec Endpoint Protection (SEP) from File Connect website

Article:TECH95270  |  Created: 2009-01-29  |  Updated: 2009-01-09  |  Article URL http://www.symantec.com/docs/TECH95270
Article Type
Technical Solution


Environment

Issue



You want to download Symantec Endpoint Protection (SEP).


Solution



Before you begin, you must acquire a Serial number from the Symantec Customer Care team or by accessing the Symantec Licensing Portal: https://licensing.symantec.com

Once you have the correct Serial number, follow these steps:
  1. Navigate to the Symantec Fileconnect website: https://fileconnect.symantec.com
  2. Click the link for the desired language.
  3. Enter your Serial number and click the Enter button.
  4. Read the End User License Agreement and then click I Agree.
  5. Select the language of the product that you wish to download. (i.e. ... - International English)
  6. Enable the desired 'Download Method' (Http Download or Managed Download) and then click Select.
  7. Select the file to download, and then click the Begin Downloading button. The 'File Download' dialog box appears.
  8. Click Save. The 'Save As' dialog box appears.
  9. Choose a Save In: location such as your Windows Desktop, and then click Save.

Note: After downloading a .zip file, you must extract this file before it can be used. It is suggested that you first create a folder to hold the extracted files, right-click the .zip file, and then click Extract All to point the extraction process to this folder.

If need more assistance, please contact the Symantec Support team.





Legacy ID



2009072916172948


Article URL http://www.symantec.com/docs/TECH95270


Terms of use for this information are found in Legal Notices