What is the Product Enhancement Request Process ?

Article:TECH95412  |  Created: 2009-01-06  |  Updated: 2014-10-30  |  Article URL http://www.symantec.com/docs/TECH95412
Article Type
Technical Solution


Environment

Issue



I would like to request for an enhancement for Symantec Endpoint Protection.


Solution



How to Enter an Enhancement Request
Enhancement Requests are entered at https://www-secure.symantec.com/connect/

Select the Ideas tab and then select Login to participate to create a new account or to login with an existing account. Enhancement Requests/New Ideas are entered on a link from on the Ideas page and can only be accessed when logged in.



The following page appears. Choose Register Now to create a new account.



Complete the form and click Submit.



After logging in, select the Ideas tab.



Search on a keyword(s) to see if the enhancement request/idea has already been entered. If it has, additional information can be added to the request and/or you can vote on the request.




If the search does not bring up the enhancement/idea select the option to Add a new idea from the Ideas tab. This will bring up the Create idea page where the new idea can be entered.



Status information on the ideas that are in process is shown with the ideas.






 



Legacy ID



2009080615231848


Article URL http://www.symantec.com/docs/TECH95412


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