PPTX Temporary File is Not Deleted From the SODPWA 3.x Virtual Desktop After Closing Powerpoint.

Article:TECH95501  |  Created: 2009-01-12  |  Updated: 2010-01-29  |  Article URL http://www.symantec.com/docs/TECH95501
Article Type
Technical Solution

Environment

Issue



Why aren't temporary .pptx files cleaned up from the virtual desktop when powerpoint is terminated?

Symptoms
~$.pptx temporary files are not deleted after closing PowerPoint within the virtual desktop. This issue is only seen when using the pptx extension. When a powerpoint file is created using Office 2007, a temporary file prepending the ~$ characters and appending a .pptx extension is also created to keep track of changes in the document. In the normal desktop this file is deleted when power point is closed but in the virtual desktop the temporary file remains.



Cause



This activity is by design.

Solution



Disable "Show hidden files and folders" in folder options while in the virtual desktop by right-clicking , then click "Explore". Click the "Tools" menu, then "Folder Options". Click the "Vew" tab and uncheck "Show hidden files and folders".



Technical Information
SODP 3.1.40000.3405




Legacy ID



2009081216584248


Article URL http://www.symantec.com/docs/TECH95501


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