After attaching an external zip drive on a system with VERITAS Volume Manager (tm) for Windows or VERITAS Storage Foundations (tm) for Windows, a VxSvc alert error may appear.

Article:TECH9601  |  Created: 2001-01-24  |  Updated: 2004-01-07  |  Article URL http://www.symantec.com/docs/TECH9601
Article Type
Technical Solution


Environment

Issue



After attaching an external zip drive on a system with VERITAS Volume Manager (tm) for Windows or VERITAS Storage Foundations (tm) for Windows, a VxSvc alert error may appear.

Error



VxSvc_Alert pnp provider reported physical disk \Device\Harddisk 1 was removed or is temporarily unavailable.

Solution



Volume Manager does not support creating dynamic disks with external zip drives. On certain occasions, if an external zip drive is installed without having a disk within the zip drive, the error "A Harddisk was Removed" or "A Harddisk is Temporarily Unavailable" will appear. There is no workaround for this message as this type of device is not supported by Volume Manager or Storage Foundation.


Legacy ID



234131


Article URL http://www.symantec.com/docs/TECH9601


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