When Using the Symantec Endpoint Protection Manager Remote Console, A Warning Appears: "The digital certificate has expired"

Article:TECH96129  |  Created: 2009-01-14  |  Updated: 2013-01-31  |  Article URL http://www.symantec.com/docs/TECH96129
Article Type
Technical Solution


Issue



When accessing the Symantec Endpoint Protection Manager (SEPM) Java Remote Console ( http://IP Address of SEPM:9090 ), a warning appears that the certificate is valid but expired. Users are prompted to continue.

 


Error



Symptoms
"The web site's certificate is invalid. Do you want to continue?"


Solution



This problem is fixed in Symantec Endpoint Protection 11 RU7 MP3.  Please read Obtaining an upgrade or update for Symantec Endpoint Protection for information on how to obtain the latest build of Symantec Endpoint Protection and upgrade all SEP 11 SEPMs to the latest available release. 

If it is not immediately possible to upgrade, the Remote Console for previous versions of Symantec Endpoint Protection Management can be used once the user has chosen to accept the existing certificate.
 

Additional Information:

  • The local SEPM console is not affected by the certificate expiration. This issue only impacts the remote Java console.
  • The certificate expiration does not impact the security posture of the user's machine or of the SEPM.
  • The expired certificates are related to internal SEPM components and are not related or tied to the authentication to the SEPM itself.

Supplemental Materials

Value1838428, 1840868, 2893531


Legacy ID



2009091413552548


Article URL http://www.symantec.com/docs/TECH96129


Terms of use for this information are found in Legal Notices