How to disable Installation Data Collection
|Article:TECH96274|||||Created: 2009-01-22|||||Updated: 2010-08-13|||||Article URL http://www.symantec.com/docs/TECH96274|
In order to identify the causes of installation problems, Symantec Endpoint Protection 11.0.5 RU5 collects information about the success or failure of installation attempts. You want to prevent this data from being sent to Symantec.
There are two ways to prevent installation data from being sent to Symantec.
Block traffic to the Web site used for data collection
Blocking traffic to the site exftpp.symantec.com prevents the data from being uploaded to Symantec.
Note: The installer only makes one attempt to send information to the Web site per installation attempt.
Disable collection at the MSI level
To disable collection at the MSI level when you are using Setup.exe, use the following switch:
You can also add this switch to the Setup.ini file.
Note: Even if the Setup.ini file is configured with the IDCENABLE=0 property, the installation data will be collected if you run the .msi file. To ensure that the information is not sent to Symantec, this method should be used in conjunction with a block at the firewall level.
Note:As of RU6 you can turn off data collection via the SEPM by going to Admin -> Servers -> Local Site -> Edit Site Properties -> Data Collection tab. By turning this off here any future packages exported or pushed out via the SEPM, including auto-deployment, will have the MSI flag in place to not attempt to connect to the Symantec servers to process this data.
Article URL http://www.symantec.com/docs/TECH96274