About Enabling LiveUpdate When Symantec Mail Security for Microsoft Exchange 6.0.9 and Symantec Endpoint Protection 11.x Are Installed on a 64-bit Exchange 2007 Server

Article:TECH96322  |  Created: 2009-01-23  |  Updated: 2011-01-07  |  Article URL http://www.symantec.com/docs/TECH96322
Article Type
Technical Solution

Issue



Symantec Mail Security for Microsoft Exchange is usually able to share definitions well with the Symantec AntiVirus 10.x or Symantec Endpoint Protection 11.x client that is installed on a server. The general recommendation on a 32-bit server is to disable SMSMSE's LiveUpdate and automatically process the updates that SAV or SEP receives. Why can't SMSMSE share definitions on a 64-bit Exchange 2007 server?

 


Solution



This measure is necessary to prevent possible corruption of the different types of antivirus definitions used by the two products on a 64-bit server.

The definitions that SAV 10.x or SEP 11.x use on a 64-bit server are different than are used on a 32-bit server. SMSMSE cannot share them without the chance of a processing error, so LiveUpdate must be enabled in both SMSMSE 6.0.9 and in the AV client.


References
Configuring LiveUpdate when Symantec Mail Security for Microsoft Exchange and Symantec AntiVirus Corporate Edition or Symantec Endpoint Protection are installed together



 



Legacy ID



2009092316580054


Article URL http://www.symantec.com/docs/TECH96322


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