How to submit files to ThreatExpert

Article:TECH96745  |  Created: 2009-01-13  |  Updated: 2013-04-26  |  Article URL
Article Type
Technical Solution


You would like to know how to submit files to the ThreatExpert website.



Threat Expert allows you to submit files, track submissions, get reports and monitor threat activity.

The main page looks like this:

Click Submit Sample near the top of the page. This brings you to the submission page. Browse to the file to submit, enter your email address, agree to the Terms and Conditions, and then click Submit.

Once the file is received, the acknowledgement of receipt appears below the progress bar.

Alternately, files can be submitted using the TEApplet, which you can download from the home page by clicking on Submission Applet.

On the following page, agree to the terms and conditions, click Start Download Now! and then click Save.

The icon for the downloaded applet looks like this:

Double-click on the icon and choose Run. The submission box will appear. Browse to the file you want to submit, enter your email address, and then click Submit.

Enter the required information and submit. The dialog box pictured below indicates a successful submission.

You will receive a message that includes the report on your file submission.

A message similar to the one pictured below will arrive at the email address used. In this example, MSPaint.exe was used.

The attachment contains report.mhtml and appears similar to the example pictured below.

Note: this does not replace the need to submit files to Symantec Security Response.


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Terms of use for this information are found in Legal Notices