How to backup and restore configuration settings for Symantec Web Gateway (SWG) 4.5.x

Article:TECH96938  |  Created: 2009-01-21  |  Updated: 2010-08-06  |  Article URL http://www.symantec.com/docs/TECH96938
Article Type
Technical Solution


Issue



You seek to backup and restore your configuration settings for the Symantec Web Gateway 4.5.x either so that you can back out undesirable changed, or so that you can restore your SWG settings following a restoration of the operating system software. 


Solution




NOTE: Symantec does not support backing up configuration data from one version of SWG4.5 and restoring it to a different version, nor restoring a backup on a different appliance.  Backups are hardware and version dependant. Doing either of these may require re-imaging the appliance.


To backup the configuration in the SWG4.5 web interface

  1. Log into the web interface
  2. On the left pane, under Administration, click Configuration
  3. At the top, click the Maintenance tab
  4. Click Backup
  5. Navigate to the location on your hard drive where you would like to save the backup
  6. Click Save



To restore the configuration in the SWG4.5 web interface

  1. Log into the web interface
  2. On the left pane, under Administration, click Configuration
  3. At the top, click the Maintenance tab
  4. Beside "Restore Settings from File", click Browse
  5. Navigate to the backup file you seek to restore
  6. Click Open
  7. Click Restore

    At this point, the following warning will appear:

     
  8. To confirm, click OK






 



Legacy ID



2009102115490654


Article URL http://www.symantec.com/docs/TECH96938


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