How to show or hide the system tray icon on Symantec Endpoint Protection Small Business Edition 12 clients

Article:TECH97207  |  Created: 2009-01-03  |  Updated: 2010-01-12  |  Article URL http://www.symantec.com/docs/TECH97207
Article Type
Technical Solution


Issue



How to show or hide the system tray icon on Symantec Endpoint Protection Small Business Edition 12 clients ?

Symptoms
The SEP client is running correctly, However the shield icon in the system tray on a SEP SMB 12 client is hidden. Or the icon is shown, but needs to be hidden.




Cause



This is determined by a settings in the policy.

Solution




To show or hide the system tray icon on SEP SMB 12 client machines:
  1. Open the Symantec Endpoint Protection Small Business Edition Client
  2. Select the Change Settings view.
  3. Click on Configure Settings button in Client Management option
  4. Under the General section, disable (or enable) the Show Symantec security icon in notification area option and then click OK.

    Note: You can configure this settings on a self-managed client only.





Legacy ID



2009110318264148


Article URL http://www.symantec.com/docs/TECH97207


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