How to install IPS to an existing Symantec Endpoint Protection client

Article:TECH97867  |  Created: 2009-01-03  |  Updated: 2010-01-28  |  Article URL http://www.symantec.com/docs/TECH97867
Article Type
Technical Solution


Issue



You have Symantec Endpoint Protection without Network Threat Protection (also known as IPS) and now you would like to add this feature to your install base.


Solution



For managed clients, the installation features can be modified for an entire group through the Symantec Endpoint Protection Manager.

To modify installed features for managed clients
  1. In Symantec Endpoint Protection Manager, click Admin.
  2. Click Install Packages on the bottom.
  3. Click Client Install Feature Set on the top.
  4. If a feature set that meets your needs does not exist, then choose Add Client Install Feature Set.
  5. Give the feature set a unique name.
  6. Select Network Threat Protection.
  7. Choose OK.
  8. On the left, click Clients.
  9. Select the group with your Symantec Endpoint Protection clients in it, and then click the Install Packages tab in the right pane.
  10. Under Tasks, choose Add Client Install Package.
  11. In that screen, select the correct package in the drop down menu for use with this group (32 bit or 64 bit base install files). Both packages can be separately assigned to the same group.
  12. Uncheck Maintain existing client features when updating.
  13. Below that, select the feature set you want to use from the dropdown menu.
  14. If you do not choose Upgrade Schedule, then clients will receive the instructions to change their installation when they check in with the manager. This launches MSIEXEC on the client.
  15. After the installation completes, restart the computer.


For unmanaged clients, or to change a managed client on an individual basis local to that managed client, use Add or Remove Programs to change the installation.

To modify installed features for unmanaged clients
  1. Open Add or Remove Programs.
  2. Select Symantec Endpoint Protection, and then click Change.
  3. Click Next.
  4. Select Modify, and click Next.
  5. Use the drop down menus next to the individual component to either "This feature will be installed..." or "This feature, and all subcomponents, will be installed...".
  6. Click Next.
  7. Click Install to modify the installation.
  8. After the installation completes, restart the computer.



References
How to add or remove features to existing Symantec Endpoint Protection client installations






Legacy ID



2009120308333948


Article URL http://www.symantec.com/docs/TECH97867


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