Where to go and how to register your serial numbers to receive your new license file.

Article:TECH98382  |  Created: 2010-01-05  |  Updated: 2013-10-22  |  Article URL http://www.symantec.com/docs/TECH98382
Article Type
Technical Solution



How do I register my serial numbers to get my new license file?


  • Log in to License Portal
  • Create Account
  • Register New Serial Number

Please follow the steps below to create your account in the new Symantec License Portal and receive your license file. If you already have a License Portal account, please go directly to the REGISTER NEW SERIAL NUMBER section.

Log in to License Portal

1. Navigate to the following URL:



1. Click “Create Account”
2. Enter the required details
3. Click "Submit"
4. Click "I Accept" to the Symantec User Agreement
5. Click “Licensing Portal Home Page”


1. Click “New Purchase”
2. Enter the product license serial number or upgrade Serial Number
3. Click "Submit"
4. Enter additional serial numbers (if needed), and click "Add"
5. Click "Next"
6. If needed, add additional email addresses for the license file to be emailed
7. Edit the technical contact or add an additional technical contact
8. Click "Complete Registration"

Note: When the registration is completed you will receive your license file via e-mail. You may also download the license file directly from the registration confirmation page.

To view The FAQ and how-to guides for the license portal, please navigate to the following URL:


After you receive the license file, please navigate to the following URL for product specific license file installation instructions:


Legacy ID


Article URL http://www.symantec.com/docs/TECH98382

Terms of use for this information are found in Legal Notices