Updating the Symevent files

Article:TECH98521  |  Created: 1998-01-24  |  Updated: 2010-08-13  |  Article URL http://www.symantec.com/docs/TECH98521
Article Type
Technical Solution

Product(s)

Environment

Issue



This document describes how to update the Symevent files.


Solution



Several files make up the module known as Symevent. Symevent is used by many different Symantec programs in all versions of Windows and is updated periodically. When you install current Symantec software, these files will normally be updated. If you are experiencing a problem with a Symantec program that may be fixed by updating these files, or if you just want to make sure that you have the most recent version, then follow the instructions for your operating system:

To update the Symevent files on Windows 2003/XP/2000/NT (Including Server versions)

  1. Download Sevinst.exe from the Symantec FTP site. Save the file to a folder on the hard drive (for example, C:\Windows\Temp).
  2. Open a command prompt, and change to the folder where you downloaded the Sevinst.exe file.
  3. Depending on the program version, do one of the following:
    • On computers that run Symantec AntiVirus 9.x or later, type the following command:

      sevinst.exe SAVCE
    • On computers that run Symantec AntiVirus 8.x or earlier, type the following command:

      sevinst.exe NAVNT

  4. Restart the computer.

Note: Sevinst.exe does not run on 64-bit versions of Windows 2003 Server or 64-bit versions of Windows XP.




To update the Symevent files on Windows XP 64-bit Edition 2003 or on Windows Server 2003 64-bit Edition

  1. Download one of the following files from the Symantec FTP site, depending on the type of 64-bit processor that your computer uses:
  2. Save the file to a folder on the hard drive (for example, C:\Windows\Temp).
  3. Open a command prompt, and change to the folder where you downloaded the file.
  4. Depending on the program version, do one of the following:
    • On computers that run Symantec AntiVirus 9.x or later, type one of the following commands, depending on the file that you downloaded:

      sevinst64.exe SAVCE

      sevinst64x86.exe SAVCE
    • On computers that run Symantec AntiVirus 8.x or earlier, type the following command:

      sevinst64.exe NAVNT

  5. Restart the computer.



To update the Symevent files on Windows Me/98/95

  1. Download Sevinst.exe from the Symantec FTP site.
    Save the file to a folder on the hard drive (for example, C:\Windows\Temp).
  2. Open a command prompt, and change to the folder where you downloaded the Sevinst.exe file.
  3. Depending on the program version, do one of the following:
    • On computers that run Symantec AntiVirus 9.x or later, type the following command:

      sevinst.exe SAVCE
    • On computers that run Symantec AntiVirus 8.x or earlier, type the following command:

      sevinst.exe NAV95
  4. Restart the computer.



Note: To find the version that is installed on the machine open c:\program files\symantec and right click the file symevent.sys. click properties and then the version tab.

Optional switches
There are several switches that you can use if you are in doubt that the Symevent is actually being updated. In most cases, Sevinst.exe does not require any switches. A common exception is if you see the error message "Symevent does not exist on this computer, no action taken." In this case, run Sevinst.exe with a Product ID, as described below.

Switch Explanation
/q Sets the installation to quiet mode, where no user interface is presented, and no message will be displayed when finished.
/log Generates the Symevent.log file in the Windows temp folder (%temp%), which logs the actions of the installer.
<Product ID> This is a required parameter when Symevent has not been previously installed on the computer. If Sevinst.exe is run without a product ID, the program runs in "Update Only" mode and will update the Symevent files on the system (if they exist). Note that there is no "/PRODID" switch; Sevinst will interpret any text that does not match any of the switches in this list as a product ID. Also, the Product ID does not use a slash (/).

Sevinst.exe will not install Symevent when it runs in "Update Only" mode (that is, without a product ID) unless Symevent is already installed on the computer.

The Product ID values used for Norton AntiVirus Corporate Edition and Symantec AntiVirus Corporate Edition 8.x are NAVNT and NAV95, depending only on the operating system. For Symantec AntiVirus Corporate Edition 9.x, use SAVCE on all platforms.

For example, if you have Symantec AntiVirus Corporate Edition 9.0 and want to install Symevent on Windows NT, 2000, XP, or 2003, use the following syntax:

sevinst.exe SAVCE
/u Indicates that this is an uninstall.
/nodel Tells the Symevent installer that it should not delete Symevent files, even if the usage count goes to zero. This is used when running Symevent to decrement the usage counts from a previous version of the product.

 


Examples

  • To install Symantec AntiVirus 9.0 silently and create a log on Windows NT-based operating systems:
    sevinst.exe /q /log SAVCE
  • To uninstall Symevent:
    sevinst.exe /u







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1998092408260848


Article URL http://www.symantec.com/docs/TECH98521


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