Virus alert message reports "Quarantine succeeded: Access denied."

Article:TECH99050  |  Created: 2000-01-30  |  Updated: 2007-01-08  |  Article URL http://www.symantec.com/docs/TECH99050
Article Type
Technical Solution


Issue



Realtime Protection detects a virus, and the alert message reports "Quarantine succeeded: Access denied." What does the "access denied" status mean?


Solution



In this context, the "access denied" status indicates that Realtime Protection quarantined the file successfully. The program or user that was attempting to access the infected file was denied access to the file.

For more information about what to do when a file has been quarantined, read the article What to do with a quarantined file.





Legacy ID



2000113016231048


Article URL http://www.symantec.com/docs/TECH99050


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