Cannot remove group level administrator scan from NetWare server
| Article:TECH99981 | | | Created: 2002-01-09 | | | Updated: 2012-02-02 | | | Article URL http://www.symantec.com/docs/TECH99981 |
Problem
When you view scheduled scans for either Norton AntiVirus Corporate Edition or Symantec AntiVirus Corporate Edition (AV) on NetWare servers at the server console, you see that an Administrator Scan has been set. You did not create it, and you cannot delete it. In the Symantec System Center, there are no scheduled scans listed.
Solution
This can be caused by minor corruption in the AV registry on the NetWare server.
To resolve the problem:
- From the NetWare server, bring up the AV console.
- Unload the AV console by pressing Alt+F10.
- Unload VPREG.NLM.
- From a client with a drive mapped to the SYS:\System folder on the server, delete the VPREG folder.
- At the server console, type the appropriate command:
Norton AntiVirus Corporate Edition:
Sys:\Nav\Vpstart.nlm /install
Symantec AntiVirus Corporate Edition:
Sys:\Sav\Vpstart.nlm /install
This will rebuild the AV registry on the NetWare server, which will eliminate the scheduled scan.
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Legacy ID
2002100912421548
Article URL http://www.symantec.com/docs/TECH99981
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Thank you.