Backup Exec Server service crashes immediately after starting it

Article:TECH191015  |  Created: 2012-06-14  |  Updated: 2013-07-25  |  Article URL http://www.symantec.com/docs/TECH191015
Article Type
Technical Solution

Product(s)

Issue



Backup Exec server service crashes immediately after starting it and following event is generated in application event log.


Error



 

Log Name:      Application
Source:        Application Error
Date:          14-06-2012 19:20:02
Event ID:      1000
Task Category: (100)
Level:         Error
Keywords:      Classic
User:          N/A
Computer:      ServerName
Description:
Faulting application beserver.exe, version 14.0.1798.106, time stamp 0x4fd05d02, faulting module beserver.exe, version 14.0.1798.106, time stamp 0x4fd05d02, exception code 0xc0000005, fault offset 0x0000000000384bcc, process id 0x16ac, application start time 0x01cd4a34962dfea0.

 


Environment



 

 


Solution



A hotfix is now available for this issue in the current version(s) of the product(s) mentioned in this article. Refer to the Hotfix link under Related Documents at the end of this article to obtain the hotfix needed to resolve the issue.

Backup Exec 2012 Rev 1798 Service Pack 2 (TECH203155)
 


Supplemental Materials

SourceETrack
Value2822217
Description

Core: Beserver crash in beserver.exe even with SP1a in place




Article URL http://www.symantec.com/docs/TECH191015


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