Volume-level backups fail if Oracle RAC is configured in the server

Article:TECH194377  |  Created: 2012-08-03  |  Updated: 2014-03-25  |  Article URL http://www.symantec.com/docs/TECH194377
Article Type
Technical Solution


Issue



Volume-level (flat-file) backups fail if Oracle RAC (Real Application Clusters) is configured in the server.

 


Error



Final error: 0xe000fe09 - The directory is invalid.

 


Environment



Backup Exec 2012 independent of Oracle Agent

Any version of Oracle RAC (Real Application Clusters)

 


Solution



A hotfix is now available for this issue in the current version(s) of the product(s) mentioned in this article. Refer to the Hotfix link under Related Documents at the end of this article to obtain the hotfix needed to resolve the issue.

Backup Exec 2012 Rev 1798 Service Pack 2 (TECH203155)
 


Supplemental Materials

SourceError Code
Value0xe000fe09
Description

The directory is invalid


SourceUMI
ValueV-79-57344-65033
Description

The directory is invalid


SourceETrack
Value2877834
Description

Flat-file backup fails with error 0xe000fe09 processing object <Unknown> on a node of Oracle RAC




Article URL http://www.symantec.com/docs/TECH194377


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