Unable to restore individual SQL backup set from "All available backup sets for this database" if the backup sets are encrypted

Article:TECH200767  |  Created: 2012-12-11  |  Updated: 2013-09-30  |  Article URL http://www.symantec.com/docs/TECH200767
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Article Type
Technical Solution


Issue



Unable to create a SQL restore job when the restore type is of an individual backup set that is selected from "All available backup sets for this database" if the backup sets are encrypted. The restore job creation fails with a pop-up message from BE stating it is unable to create the restore job.


Error



Unable to create the Restore Job.


Cause



The issue may occur when the following is performed:

1. Run a SQL backup to disk or tape with hardware or software encryption
2. Configure a restore job of an individual backup set selected from All available backup sets for this database
3. Configure the remaining options as desired and click Finish
4. The popup message appears

 


Solution



A hotfix is now available for this issue in the current version(s) of the product(s) mentioned in this article. Refer to the Hotfix link under Related Documents at the end of this article to obtain the hotfix needed to resolve the issue.

Backup Exec 2012 Rev 1798 Service Pack 2 (TECH203155)
 


Supplemental Materials

SourceETrack
Value3020894



Article URL http://www.symantec.com/docs/TECH200767


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