ODBC Access errors. Event ID 34338 and 34326 reported on CAS server.

Article:TECH203788  |  Created: 2013-03-12  |  Updated: 2014-02-14  |  Article URL http://www.symantec.com/docs/TECH203788
Article Type
Technical Solution


Issue



ODBC Access errors. Event ID 34338 and 34326 reported on CAS server.


Error



Log Name:  Application
Source:        Backup Exec CatErrorHandler Server
Event ID:      34326
Level:           Error
Keywords:   Classic

Description: Access to catalog index (Catalog index database) failed.
Reason:  [Microsoft][ODBC SQL Server Driver]Numeric value out of range cat_RecordSet::Open()
r:\honshu\1798r\becat\segodbc\seg_odbc.cpp(2465)
{CALL UpdateCatMedia( ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?) }


Source:           Backup Exec
Event ID:         34338
Keywords:      Classic

Description:   Backup Exec Alert: Catalog Error

(Server: "SERVERNAME") ODBC access error. Possible lost connection to database or unsuccessful access to catalog index in the database.

 


Solution



A hotfix is now available for this issue in the current version(s) of the product(s) mentioned in this article. Refer to the Hotfix link under Related Documents at the end of this article to obtain the hotfix needed to resolve the issue.

Backup Exec 2012 Rev 1798 Service Pack 2 (TECH203155)


 


Supplemental Materials

SourceETrack
Value3115858
Description

CORE: ODBC Access errors. Event ID 34338 and 34326 reported on CAS.




Article URL http://www.symantec.com/docs/TECH203788


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