System Recovery Server Edition
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Version : Environment :
LSR/BESR/SSR product global unique identifiers (GUIDs) used for install / uninstall troubleshooting.
Doc. ID: TECH59612 | 2015-03-27
(BESR 2010 Uninstall.bat) How to uninstall or repair / fixinstall Backup Exec System Recovery 2010
Doc. ID: TECH76289 | 2015-01-22
During Installation of Symantec System Recovery (SSR) on Microsoft Windows Server 2008 R2, installation fails with error 1935
Doc. ID: TECH154020 | 2014-09-15
An upgrade or new install of Symantec System Recovery 2013 on a Windows 8/2012/2012 R2 results in a system crash.
Doc. ID: TECH209366 | 2014-07-15
An error message "A disk read error occurred" may occur at boot up soon after LightOut restore option is installed.
Doc. ID: TECH138281 | 2014-05-20
Using Backup Exec System Recovery Management Solution (BESR-MS) fails to open properly in Internet Explorer
Doc. ID: TECH142843 | 2014-05-20
Unable to install Backup Exec System Recovery Management Solution (BESR-MS) 2010 Service Pack 2 (SP2)
Doc. ID: TECH143526 | 2014-05-20
Multiple errors are logged in Event log continually after System Recovery is installed
Doc. ID: TECH153818 | 2014-05-20
"Error 1327 Invalid Drive: X:\ " where "X" refers to a mapped drive, occurs when attempting a Symantec System Recovery uninstall /reinstall.
Doc. ID: TECH160028 | 2014-05-20
Manual Installation of a service pack for Symantec System Recovery fails while extracting the package.
Doc. ID: TECH175121 | 2014-05-19
Invalid license key error is reported during product licensing
Doc. ID: TECH59403 | 2013-12-31
"The wizard was interrupted..Your system has not been modified" Installation Wizard message occured when attempting to update Backup Exec System Recovery 2010 Service Pack (SP) 3, 4, or 5 on client systems running Backup Exec System Recovery 2010 SP1 or SP2.
Doc. ID: TECH211099 | 2013-12-15
Error E0BB00B5: Snapshot error when backing up with System Recovery and after uninstalling Norton Ghost
Doc. ID: TECH208619 | 2013-12-15
.Net Framework 4.0 installation issue when attempting to install Symantec System Recovery (SSR)
Doc. ID: TECH210058 | 2013-12-13
"DCOM was unable to communicate with the computer...using any of the configured protocols," after deploying System Recovery agent to a client machine.
Doc. ID: TECH198855 | 2013-12-12
Step-By-Step Process for configuring Symantec System Recovery (SSR) 2011 LightsOut Restore option.
Doc. ID: TECH161382 | 2013-12-04
The warning popup, "InstallShield DLL Custom Action: Failed to extract file 'Dll_.ini' from the binary table," appears when attempting to install Backup Exec System Recovery 8.0x
Doc. ID: TECH59634 | 2013-12-04
Silent Install - Command Line parameters / switches for Symantec System Recovery 2011 and 2013 and Backup Exec System Recovery 7.0, 8.0, 8.5, and 2010
Doc. ID: TECH83882 | 2013-10-30
(BESR 8.5 Uninstall.bat) Backup Exec System Recovery 8.5 uninstall batch file.
Doc. ID: TECH63688 | 2013-10-29
How to get the installation source and license keys for Backup Exec products
Doc. ID: TECH53214 | 2013-10-26