Installation Manager (formerly AICM)
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Upgrade is failing on symantec_asdkservercombine_7_5_sp1_x64.msi
Doc. ID: TECH218323 | 2014-06-24
Altiris IT Management Suite or Symantec-based Endpoint Management solutions may be affected - Microsoft Update (KB 2661254)
Doc. ID: TECH194869 | 2014-04-29
symantec_symhelp_7_5_x64.msi Failed with result InstallFailure
Doc. ID: TECH212756 | 2013-11-25
How to obtain previous versions of Migration Packages for SMP 7.1
Doc. ID: TECH174229 | 2013-08-29
KNOWN ISSUE: Asset and CMDB Solutions appear as installed but not configured within SIM
Doc. ID: TECH204901 | 2013-04-09
KNOWN ISSUE: ASP.NET_SP3 Error in Symantec Installation Manager (SIM) while trying to install SMP if regional settings is set to Spanish
Doc. ID: TECH203954 | 2013-03-20
KNOWN ISSUE: If you have ITMS 7.1 SP2 installed and run SIM to install 7.1 SP2 MP1 and run the Install Readiness Checks and then hit cancel, SMP 7.1 SP2 will show as not install and configured.
Doc. ID: TECH196512 | 2012-09-19
KNOWN ISSUE: After installing the Symantec Management Platform, if you review the NS logs you will see a lot of warning messages "ReleaseName is not provided for Product"
Doc. ID: TECH196505 | 2012-09-11
Failed to configure NS. Failed to create a Scripting.FileSystemObject.object. Error: Activex component can't create object: 429
Doc. ID: TECH196497 | 2012-09-11
KNOWN ISSUE: SMP 7.1 install returns errors, including: Failed to configure NS. Failed to run managed install. The trust relationship between the primary domain and the trusted domain failed.
Doc. ID: TECH161405 | 2012-08-13
When attempting to install any product using SIM the installation fails during 1st Configuration step with error "Object reference not set to an instance of an object."
Doc. ID: TECH174989 | 2012-08-04
KNOWN ISSUE: SIM fails to install the NS on a clean machine if the Altiris Solution SDK (SSDK) is already installed
Doc. ID: TECH175688 | 2012-04-06
KNOWN ISSUE: While upgrading Symantec Installation Manager (SIM) to 7.1.190, the EULA appears empty
Doc. ID: TECH177152 | 2011-12-16
KNOWN ISSUE: Symantec Installation Manager unable to find the product listing file
Doc. ID: TECH176455 | 2011-12-09
KNOWN ISSUE: Inaccurate "In use" count on the Product Licensing page within SIM
Doc. ID: TECH175697 | 2011-11-29
KNOWN ISSUE: Unable to install any critical update on system with Symantec Management Platform (SMP) products of 7.1/7.1MP1 version if the OS SP1 for Win 2008R2 has been installed.
Doc. ID: TECH159539 | 2011-09-14
Symantec Installation Manager (SIM) failed to initialize if Product Listing (pl.xml) location was changed.
Doc. ID: TECH162408 | 2011-08-15
KNOWN ISSUE: Mobile Management Suite is greyed out in Symantec Installation Manager preventing it from being selected.
Doc. ID: TECH158076 | 2011-06-17
KNOWN ISSUE: Cannot perform upgrade if NS is configured to require SSL
Doc. ID: TECH159992 | 2011-05-13
Symantec Installation Manager 7.1 no longer blocks installation of DMC 2.0.1
Doc. ID: TECH156371 | 2011-04-20