Installation Manager (formerly AICM)
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Version : Environment :
symantec_symhelp_7_5_x64.msi Failed with result InstallFailure
Doc. ID: TECH212756 | 2013-11-25
Altiris IT Management Suite or Symantec-based Endpoint Management solutions may be affected - Microsoft Update (KB 2661254)
Doc. ID: TECH194869 | 2013-10-27
When attempting to launch Symantec Installation Manager the message is displayed: "...has detected that there are pending system changes that require a reboot. Please reboot the system and rerun the installation."
Doc. ID: TECH211076 | 2013-09-30
SIM fails to install update. Getting 'Failed to update Symantec web site settings. Exception Details: System.FormatException: Input string was not in a correct format.'
Doc. ID: TECH210912 | 2013-09-25
How to obtain previous versions of Migration Packages for SMP 7.1
Doc. ID: TECH174229 | 2013-08-29
How to Manually Uninstall ITMS 7.1 SP2
Doc. ID: TECH199961 | 2013-08-27
known Issue: Licenses 'In Use' count is not visible on Product Licensing in Symantec Installation Manager
Doc. ID: TECH199379 | 2013-08-20
Symantec Installation Manager is not able to finish process of SMP installation.
Doc. ID: TECH203981 | 2013-07-10
Licenses load incorrectly in SIM.
Doc. ID: TECH188352 | 2013-04-19
KNOWN ISSUE: Asset and CMDB Solutions appear as installed but not configured within SIM
Doc. ID: TECH204901 | 2013-04-09
Applying a new license displays does not show the correct number of days left until expiration in SIM for Altiris Inventory Solution and Altiris Real-Time System Manager
Doc. ID: TECH184480 | 2013-04-05
KNOWN ISSUE: ASP.NET_SP3 Error in Symantec Installation Manager (SIM) while trying to install SMP if regional settings is set to Spanish
Doc. ID: TECH203954 | 2013-03-20
SIM Readiness requirements and IIS (Installation 64-bit)
Doc. ID: TECH155760 | 2013-03-04
During Symantec Installation Manager upgrade, getting error, "More than one version of Symantec Installation Manager is currently installed"
Doc. ID: TECH191201 | 2013-01-28
KNOWN ISSUE: If you have ITMS 7.1 SP2 installed and run SIM to install 7.1 SP2 MP1 and run the Install Readiness Checks and then hit cancel, SMP 7.1 SP2 will show as not install and configured.
Doc. ID: TECH196512 | 2012-09-19
KNOWN ISSUE: After installing the Symantec Management Platform, if you review the NS logs you will see a lot of warning messages "ReleaseName is not provided for Product"
Doc. ID: TECH196505 | 2012-09-11
Failed to configure NS. Failed to create a Scripting.FileSystemObject.object. Error: Activex component can't create object: 429
Doc. ID: TECH196497 | 2012-09-11
Symantec Installation Manager fails to install products - Install could not continue because the web service was not available at https://servername.fqdn:443
Doc. ID: TECH180894 | 2012-08-30
KNOWN ISSUE: SMP 7.1 install returns errors, including: Failed to configure NS. Failed to run managed install. The trust relationship between the primary domain and the trusted domain failed.
Doc. ID: TECH161405 | 2012-08-13
When attempting to install any product using SIM the installation fails during 1st Configuration step with error "Object reference not set to an instance of an object."
Doc. ID: TECH174989 | 2012-08-04