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Version : Environment :
Point fixes For ServiceDesk 7.5 SP1
Doc. ID: TECH212326 | 2014-07-29
Incidents Awaiting Resolution Cannot be Worked/Closed and are Broken
Doc. ID: TECH223330 | 2014-07-29
Known Issue: When OnImplementationDateReached ruleset is triggered, Send Email To Implementer rule fails with Error: Invalid task assignment type
Doc. ID: TECH223151 | 2014-07-22
Adding an AD Server to ServiceDesk results in the error "Failed to connect to AD Server, please check the settings."
Doc. ID: TECH136465 | 2014-07-17
Can Add Duplicate Assets to Servicedesk Incident or Process
Doc. ID: TECH223007 | 2014-07-17
Error "Please provide the name of a valid location" when Cancelling Location Setup Inside of the Edit Incident Form in Incident Management.
Doc. ID: TECH222783 | 2014-07-11
Unable to Classify tickets when attempting to Work Incident
Doc. ID: TECH211380 | 2014-07-07
Slow AD sync in a large AD environment
Doc. ID: TECH222480 | 2014-07-03
Error "Location was not Found" when Cancelling Location Setup Inside of the Work Resolve Form in Incident Management.
Doc. ID: TECH222598 | 2014-07-02
Errors on empty AD groups import
Doc. ID: TECH222460 | 2014-07-01
Incorrect French translations and UI defects in ProcessManager portal
Doc. ID: TECH222422 | 2014-06-30
Edit bulletin board entry actions menu not opening in French
Doc. ID: TECH218540 | 2014-06-26
Close/Resolve multiple incidents doesn't work
Doc. ID: TECH217870 | 2014-06-25
Application Profiles and Properties are Not Replicating Between Load Balanced Servers.
Doc. ID: TECH218481 | 2014-06-18
Additional line breaks are added in the incident description field, when incidents are created from email
Doc. ID: TECH218413 | 2014-06-17
When using the Get Resource with Name for SMP component, an error occurs stating the component declares that it outputs an array but does not
Doc. ID: TECH211913 | 2014-06-16
Can Test Incident, Problems and Changes be deleted from the ServiceDesk database?
Doc. ID: TECH127296 | 2014-06-16
Users Having Problems Logging into the ServiceDesk Portal and Not Able to view Incidents
Doc. ID: TECH210756 | 2014-06-03
Line breaks do not work properly email template variables.
Doc. ID: TECH217398 | 2014-06-03
KNOWN ISSUE: Service Managers are unable to view documents attached to EM tickets
Doc. ID: TECH217695 | 2014-05-22