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ServiceDesk
Technical Solution
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ScreenCapture package path error during Symantec Management Platform (SMP) installation or upgrade
Doc. ID: TECH204205 | 2013-03-22 -
Logs contain errors stating 'Could not load SD.Filters' and 'Could not load Symantec.ServiceDesk.Cm'
Doc. ID: TECH200968 | 2012-12-18 -
Altiris IT Management Suite or Symantec-based Endpoint Management solutions may be affected - Microsoft Update (KB 2661254)
Doc. ID: TECH194869 | 2012-10-23 -
KNOWN ISSUE: Large Implementation plan will cover the buttons needed to progress
Doc. ID: TECH127502 | 2012-10-13 -
Known Issue: Deselecting an OU for import also unchecks the OU immediately above it
Doc. ID: TECH178704 | 2012-10-09 -
Known Issues with Assign to Me Smart Task in ServiceDesk 7.1 SP2
Doc. ID: TECH180097 | 2012-04-13 -
Error when trying to view added equipment in Advanced Incident form
Doc. ID: TECH179333 | 2012-04-13 -
ServiceDesk sets a wrong timezone for user while the time is correct.
Doc. ID: TECH166190 | 2012-03-20 -
Clicking on computer added to IM ticket via advanced form results in application error.
Doc. ID: TECH175975 | 2012-01-10 -
ServiceDesk Reporting No Licenses when Licenses are Available at the SMP Server
Doc. ID: TECH155302 | 2011-10-12 -
ServiceDesk Hotfix Repository
Doc. ID: TECH122205 | 2011-03-02 -
Symantec.Workflow.Translation errors in the Log Viewer when a ServiceDesk 7.1 is pointed to SMP 7.0
Doc. ID: TECH154398 | 2011-02-28 -
ServiceDesk 7 embedded MSG attachment handling
Doc. ID: TECH147995 | 2011-01-12 -
Reclassify Smart Task changes ticket assignment
Doc. ID: TECH140577 | 2010-09-23 -
KNOWN ISSUE: Why is the Servicedesk USER VIP Status missing?
Doc. ID: TECH127339 | 2010-07-12 -
KNOWN ISSUE: "Index was outside the bounds of the array" when using Submit Advanced Incident form
Doc. ID: TECH127230 | 2010-07-01 -
KNOWN ISSUE: The "Deny View" option for portal pages in ServiceDesk will deny access to the page to all administrators
Doc. ID: TECH127510 | 2010-05-10 -
KNOWN ISSUE: Error occurred displaying report or Permission errors in the Ensemble logs
Doc. ID: TECH122347 | 2010-05-07 -
KNOWN ISSUE: License error when opening mulitple tickets
Doc. ID: TECH127282 | 2010-04-01 -
KNOWN ISSUE: Permissions on Assigned User or group
Doc. ID: TECH127241 | 2010-03-26