Desktop and Laptop Option
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Version : Environment :
DLO Agent throwing run time error at the time of launch.
Doc. ID: TECH214164 | 2014-04-01
Agent Install Status is not updated in DLO Admin console even after the DLO Agent is uninstalled from the client system
Doc. ID: TECH215306 | 2014-02-26
Crash in DLOChangeLogSvcu.exe and DLOClientu.exe causing no backups for several days
Doc. ID: TECH214161 | 2014-01-20
When a backup job is configured to run according to a schedule, the time and date of the next schedule is not displayed as a status when the Agent is re-launched.
Doc. ID: TECH213113 | 2013-12-06
Although a backup job schedule is assigned to the backup profile, jobs are triggered at the scheduled time as well as at random intervals.
Doc. ID: TECH213111 | 2013-12-06
Symantec DLO Admin console gives error pop-up "A null reference pointer was passed to the stub." during desktop agent data restore and while generating reports.
Doc. ID: TECH212623 | 2013-11-20
S-DLO: Attempting to transfer recently used files can cause the client to hang in 'Pending Network' state
Doc. ID: TECH212098 | 2013-10-31
Unable to delete dedupe storage location which is not in use
Doc. ID: TECH211888 | 2013-10-24
LUDF copy of PST file using MAPI based backups are not reclaimed if the backup mode is changed to VSS enabled and 0 revisions is kept on LUDF
Doc. ID: TECH201794 | 2013-10-14
Slow DLO Agent backup performance for PST backups using VSS and overall performance degradation of the system at the time of backup.
Doc. ID: TECH201305 | 2013-10-14
DLO Backups are failing with dedupe engine offline on the client machines
Doc. ID: TECH209116 | 2013-08-13
After upgrade or fresh installation of SDLO 7.0 an error message is seen: Workgroups are not supported in this release. A domain is required
Doc. ID: TECH202814 | 2013-07-09
SDLO 7.0: Alert report fails to run if date range is specfied.
Doc. ID: TECH207014 | 2013-06-06
Symantec Desktop and Laption Option (SDLO) 7.0 backups are throwing the warning "Throttling failed during backups"
Doc. ID: TECH188260 | 2013-02-12
Multiple revisions of PST files are created on NUDF even though only “1” revision is selected in the profile.
Doc. ID: TECH202377 | 2013-02-03
DLOChangeLogSvcu.exe throwing memory exception at the time of reboot/shutdown of the system
Doc. ID: TECH201854 | 2013-01-23
PST file gets corrupt if the backup is cancelled at the time of Network Copy when the PST revision on NUDF is kept "1"
Doc. ID: TECH201605 | 2013-01-13
Symantec DLO may still transfer files from clients even if Connection Policy settings are set to block transfer
Doc. ID: TECH198424 | 2012-10-16
Symantec Desktop and Laptop Option (SDLO) 7.0 fails to run scheduled backup on 64-bit clients if the option 'Run Jobs as scheduled when user logs out' is selected
Doc. ID: TECH197851 | 2012-10-04
While trying to submit the changes in the profile it throws a message "To use message level incremental backups of Outlook PST files, please select Enable desktop user data folder"
Doc. ID: TECH188559 | 2012-06-29