For information on the Impact of OpenSSL "Heartbleed" Vulnerability to NetBackup and NetBackup Appliances, please access TECH216555.
NetBackup Support assistance for installations and upgrades is available for NetBackup 7.x on the Symantec Operational Readiness Tools (SORT) website. These tools will help determine the requirements for master, media, and clients. NetBackup SORT landing page
SORT also provides the ability to audit EEBs/Hotfixes in your environment to determine if they are resolved in a current version of NetBackup. You can access the EEB Auditor on SORT at the link below. NetBackup SORT EEB Auditor